Contact information

Contact Us

We'd love to hear from you! Whether you have a question about an order, need help choosing the perfect gift, or just want to chat kawaii — we're here to help.

Email: Charmieco.au@gmail.com

Location: Melbourne, Victoria, Australia

Social: @charmie.jp on Instagram and Facebook.

Business Hours: We respond to all enquiries within 24–48 hours, Monday to Friday.

For order enquiries please include your order number in your message so we can help you as quickly as possible.